Terms & Conditions

Booking & Payment

All appointments must be booked in advance. Payments can be made via accepted payment methods at the spa or online. Advance payment may be required for selected services.

Cancellations & Refunds

Cancellations should be made at least a few hours prior to the appointment. Late cancellations or no-shows may not be eligible for refunds or rescheduling.

Service Limitations

All spa and massage services are provided for relaxation and wellness purposes only. Services may be refused to clients with certain medical conditions or inappropriate behavior.

User Conduct

Clients are expected to maintain respectful behavior toward staff and follow spa guidelines. Any misconduct may result in refusal of service without refund.

Privacy

All personal information shared with Royal Sky Spa is handled as per our Privacy Policy and kept confidential.

Liability

Royal Sky Spa is not liable for any loss, damage, or personal injury during or after services, unless caused by proven negligence.